Common Questions
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Common Questions |
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Yes, you can access Rodney Libraries’ catalogue here Rodney Libraries Catalogue
You can bookmark this site or add it to your favourites so you can access it easily in future. The catalogue is available 24 hours a day. Occasionally the system may be unavailable to enable maintenance work to be carried out.
If your PC is network based, then you may be accessing the Internet from behind a firewall. In this case you need to ensure that access has been permitted on port 1080. If you receive an error message when attempting to access the catalogue, contact your network administrator about allowing access on that port.
You need a valid library card number and PIN (Personal Identification Number) to access your record, place holds or renew your books.
If you have lost your library card you will need to visit one of the Rodney Libraries to get a replacement (these cost $5.00).
If you have forgotten your PIN you will also need to visit a branch to enter a new one. N.B., bring your card with you.
You will also need to bring your card with you to the library to be able to borrow items.
No, there is no charge for this service. You may have up to ten items on your hold list at any one time. As part of these 10 items you may request four music CD’s or four CD-ROMs.
If you have given us your email address we will send you an email. Otherwise you will receive an automated telephone call. If you are not home or on the phone when you are called, a message will be left on your answer–phone or a letter will be mailed to you.
You will have 7 days to collect the item from when you are telephoned. A letter will include the final collection date.
Please phone the library holding the item for you if you no longer require it or would like to extend the collection date by a few days.
Is the item you want not in our collection and is it very new? Why not make a suggestion for purchase? If we decide to buy it you go onto the reserve list. If we don't, you will be given the opportunity to Interloan the item.
If the book you want is not held by Rodney LibrarieseResources it may be possible to borrow it for you through the interloan scheme from another library in New Zealand. This will cost a minimum of $5.00.
Some libraries will impose additional charges. Some libraries won’t lend very recent items or items in high demand by their own users. If you would like to try interloaning an item please call into or ring your nearest libraries. It helps us to find the right book if you are able to supply as much information as possible about the work.